ABCOLN FASHIONS
Precision Digitizing.         Dependable PATCH Manufacturer

What makes a prospect know that you value them? Taking Notes (Including Action items)

Most of the books relating to sales build on the key factor of establishing a trust between the prospect and you; and a large percentage of this attributes to the first impression and understanding the needs of the customers. I would like to continue on the second impression when you are discussing with them (face to face or on the phone).

[Action Item]: Think about how you gather information about client's needs and also how you manage the information. What methods do you employ, to ensure gathering the best information for maximizing the chances of a sale?

One of the key ingredients is taking notes while discussing with a customer. Even though everybody knows about this, very few employ it. Now do you see the benefit of doing this?


1. Prospects understand that you value their information, when you pull out your pen and a notepad.
2. Prospects talk more when you start writing notes.
3. It avoids forgetting important information and also helps you to develop ideas and proposals to better satisfy your customer's needs.
4. Personally, I love for a customer to let them talk uninterrupted, and what better way to do this than listening and take notes?
5. Finally, when I make a sale or even lose a sale, I can go back and analyze why and also what I could have done differently to improve. Doesn't this introspection give way for improving our success?
6. Wouldn't you love to capture the keywords, phrases and ideas of customers, and use them in future discussions and follow-ups?

[Action Item]: If you have not in the habit of taking notes when discussing with a customer, please do it.

* Some of the books that deal with taking notes:
1. "The 25 Most common Sales Mistakes and How to Avoid Them" by Stephan Schiffman.
2. "151 Quick ideas to get new customers" by Jerry R Wilson.

If there are some specific topics in sales and marketing that you would like to go over, please do drop me a line at abcolnfashions@gmail.com.

Bala.

Home | Services | Samples | Sign up | Contact us | Testimonials | Terms & Conditions | Resources The sample embroidery pictures on this website are for illustration purposes only. They are copyrighted by the respective owners. To use them in whole or part in any way is strictly prohibited.
Copyright by Abcoln Fashions, 2007 - 2024. (All rights reserved)

Abcoln Fashions is constantly testing innovative ways to embroider using special effect embroidery.
Watch this website for the newest in custom embroidery digitizing.